Tuesday, May 31, 2011

Deputy Managing Director Operations & Customer Services Reporting

Deputy Managing Director Operations & Customer Services Reporting


Date Listed: 30/05/2011

Email Address: Click to Email
Phone: N/A
Area: Dar Es Salaam
Application Deadline: 04/06/2011

Position Description:

Our client, CRDB Bank Plc is a leading, wholly-owned private commercial bank operating in Tanzania.

CRDB Bank, which is listed on the Dar es Salaam Stock Exchange, has been recording progressive profit every year since its formation.

CRDB Bank is committed to providing quality and competitive financial services with a strong focus on retail banking and customized corporate and institutional services, while ensuring the confidence and trust of its stakeholders.

The Bank offers a comprehensive range of Corporate, Retail, Business, Treasury, Premier, and wholesale microfinance services through a robust and diversified distribution network.

Its vision is to be the leading bank, which is customer needs driven with competitive returns to shareholders.

CRDB bank has recently undergone a restructuring and organizational transformation process that has resulted in the development of two new high profile positions within the Bank.

Reporting to the Managing Director, the positions are at Deputy Managing Director level and are responsible for the core banking and support functions and are key to the successful execution of the Bank’s strategy.

CRDB now seeks to recruit high caliber, results oriented and self driven professionals with integrity to take up these positions.

The Roles

Deputy Managing Director Operations and Customer Services Reporting to the Managing Director, the ideal candidate will provide leadership and steer the development and expansion of the Bank’s core operations.

This position will ensure that effective and efficient operational policies and procedures are in place and maintain a high level of customer satisfaction.

The successful candidate will organize, control and direct the functions of six departments namely: Retail Banking, Corporate Banking, Alternative Banking Channels, Credit, Treasury, Marketing and Customer Service.

The position requires a Master’s degree in business administration or its equivalent and a professional qualification in banking with at least eleven years experience in banking, five of which must be at a senior management position with key experience in core banking functions and management of multiple stakeholders.

The Offer

These are challenging and extremely exciting roles for which our client will offer competitive packages for the right candidates.

Detailed job profiles and reference numbers can be accessed at www.eastafrica.kpmg.com or the CRDB’s Website at the Website Link below

Application Instructions:

If your career aspirations match these exciting opportunities, please write in confidence quoting the reference number on both Cover Letter and envelope.

Please enclose your Curriculum vitae containing an e-mail address, daytime telephone contact, qualifications, experience, present position, current remuneration, names and addresses of three referees and send to the Email Link above or by post to:

Executive Selection Division
KPMG Tanzania, 11th Floor, PPF Tower
Garden Avenue/Ohio Street
P O Box 1160
Dar es Salaam, Tanzania

Website: Go to Website